Celebrating 45 Years

Message from Our PresidentA Message from FAF President & CEO on our 45th Anniversary

FAF is extremely proud to be marking its 45th anniversary – a significant milestone that few companies achieve. We like to think that our 45 years of success can be attributed to a commitment to our core values, most importantly our commitment to our associates and our customers.

As one of the longest serving employees at FAF, I have been involved in dealing with the many challenges that the company has faced over the years. I have learned a lot as a result, and I have always been amazed at how the company and our associates manage to come through these challenges stronger and better than before.

The challenges presented by Covid-19 are a good example. We used this crisis to reexamine everything we do and how we do it, making thoughtful changes that have allowed us to serve our customers well and become even more efficient and smarter in how we operate.

Like CEOs across the country, I have been spending a lot of time thinking about our corporate purpose, our core values, and what I can do as a leader to ensure a continuing bright future for FAF.

We will continue to be the company that is defined and strengthened by our core values. Our customers can continue to expect the most innovative and dependable solutions to their business objectives.

Our customers and suppliers should know that we will continue to treat them as our partners, sharing our ideas and expertise so that they can remain strong and viable.

Our associates can depend on having a safe, productive, and rewarding work environment with pathways to career development and personal growth. It is a privilege to work with such an incredible group of talented, passionate and caring people.

Our community can continue to rely on us as a good corporate citizen; a company that is both sensitive and responsive to the needs of the community.

To be in business for 45 years requires having incredible people in your organization. Thank you everyone for helping us reach this extraordinary milestone!

JoEllen Fiorenzano
President and CEO, FAF Incorporated